1. Do you provide after-sales service? Ensuring customer satisfaction is our priority.
At Zhenjiang Zhendi Electric Technology Co., Ltd, we pride ourselves on offering an unparalleled after-sales service experience. Should you encounter any concerns with our products, our dedicated team is just a call away, ready to provide swift and effective solutions. During the warranty period, rest assured that any quality issues will be promptly addressed with either a complimentary replacement or repair.
2. What are the steps to place an order for your cutting-edge thyristor products?
To order our innovative thyristor products, connect with our knowledgeable sales team online, email us your purchase order, or simply call our dedicated order hotline for direct assistance.
3. Do you offer samples, and what is the process for sample charges?
We are pleased to offer complimentary samples for low-value standard products, with the request that customers cover shipping costs. For high-value items, we extend a generous discount on samples, with terms open for discussion based on individual needs.
4. Are SCR Power Regulators available in your current inventory?
We maintain a selection of conventional SCR Power Regulators in stock. For detailed inventory inquiries, our sales team is at your service. For items not immediately in stock, we pledge a delivery lead time of 15-30 days.
5. What is the method to ascertain if a thyristor has sustained damage?
To assess potential damage to a thyristor, inspect for irregularities in its forward and reverse blocking voltages. Anomalies may indicate damage. For precise diagnostics, we recommend consulting an engineer for expert numerical analysis and advice.